Contact the Registrar's Office

Providing your SF State ID can expedite our response time. If you are a student, faculty or staff, please use the SF State ID Lookup site if you don't know your ID #.
Transcripts are located in SF State Gateway, students who attended completely, or partially, before Spring 1985 must turn in a Transcript Request form,

Official Transcripts

Official transcripts are available on SF State Gateway, if you already have Gateway access then visit our Transcript Information page for detailed instructions.

If you don't have Gateway access then you can request it selecting the Don't have access to transcripts option or you can use our transcript vendor's ordering portal.

Unofficial Transcripts

Unofficial transcripts are only available on the Student Center, for instructions on how to access this application and where to locate the transcripts in this application visit our Transcript Information page.

Have Student Center Access, but transcripts still won't appear

Unofficial transcripts are pop up PDFs, to make sure they appear make sure your browsers pop up blocking security is turned off, or allows the unofficial transcript to appear.

Enrollment Verification

Verification of your record can be requested through the National Student Clearinghouse for more details or information on verification options visit our Verification Information page.

Diploma Request

To obtain a duplicate diploma, please fill out the Baccalaureate Replacement Diploma Request form, and mail it with payment to the Registrar's Office. If you have not received your original diploma after the award of your degree or a duplicate diploma order, then please submit a ticket.

If requesting a duplicate master's degree please visit the Graduate Studies forms page.

Diploma Cover Request

Diploma Covers are available for pick up in the One Stop Center, located on the first floor of the Student Services Building (SSB). If unable to pick up the cover then submit a ticket with a reason for the request.

Receiving a Diploma

After your Graduation Application is approved and finalized an email notice will be sent to you; your diploma will be processed and ordered to be delivered to your diploma mailing address (click here for more details). Degree Applications can only begin the approval process after the semester's official grades are released (

To check on the status of your degree aplication or request for a pending degree verification letter, please select the Graduation Applications option above for further assistance.

Immunization Policy

SF State requires that all students, except those who were enrolled in a California public school for the 7th grade or higher on or after July 1, 1999, provide proof of immunization against Measles, Mumps and Rubella before being allowed to register for classes.

Prospective SF State students need to send their Proof of Immunization form to the Registrar's Office before registration. Not turning in your form will result in a registration hold and you will not be able to register for classes.

Mailing Address:
Registrar's Office (SSB 303)
1600 Holloway Ave.
San Francisco, CA 94132

Or fax documentation to (415) 338-0588.

Resetting Passwords

If you are unable to use the Self-Service System then answer all of the verification questions below to receive a reset code.

What is your SF State ID number?
What is the day and month of your birth day?
What is your last mailing address on record?
What was your last term or year attended?
What is, or was, your Program of Study (Major)?
Name 3 courses that you completed?
What is your last, or current, Email on record?
What is a high school, or previous institution, that you submitted transcripts for?
Enter a brief subject line
Please enter a detailed description of your inquiry (do not include SSN's, birth dates or passwords). If you are unable to use this form, send an e-mail to or call the Registrar's Office at (415)338-2350.