For transcript support about the below items:
- Order not received (electronic or paper)
- Issue entering recipient information
- Issue entering payment
- Payment questions
- eDiploma Not Sent
- eTranscript/eDiploma issues (wrong recipient, password reset, inaccessible order)
- Parchment Login or Account issues
Call (833) 261-3752
Contact the Registrar's Office with questions about transcript content, SF State Gateway, or holds.
For Graduation support about the below items:
- Graduation Advising
- Graduation Requirments
- Course Substitutions
Visit or Contact your College Advising Resource Center
Contact the Registrar's Office with questions about DPR errors, graduation processing updates, or holds.
Contact the Commencement Office with questions about the Graduation Ceremony, tickets, attendance, or regalia.