Transcripts

Need Transcripts?

Order an eTranscript to send and receive orders immediately, or choose paper transcripts to send and receive orders using FedEx or Standard USPS shipping.

IMPORTANT: Not all CEL programs create an SF State academic record. Please consult with your program department for more information on how to get proof of work completed or certificates earned.

Current Students

Currently enrolled students or students who attended an SF State class in the last six months can use the below instructions to access SF State Gateway, order official transcripts, or download unofficial transcripts.

  1. Open SF State Gateway
  2. Navigate to the LaunchPad menu
    • Click the See all apps button
  3. Scroll down to the Tools section
    • Click the Official Transcript tile

SF State web services require Two-Factor Authentication; if you do not already have this setup, please review NSP's how-to Guide or ITS's FAQ.

SF Gateway menu with the launchpad section bordered in red
  1. You will be redirected to Parchment's Login portal
Parchment starting page email entry screen
  1. New users select New Learner Account
Note: In this instance, "New Users" include students who have never ordered from Parchment, as well as those who have only ordered before 08/31/2021.
Parchment's second page for new users to enter their personal data
  1. Returning users select Existing User Account
Parchmetn's second page for returning users to enter a password

For transcript help about:

  • An electronic or paper order not received
  • An issue entering recipient information
  • An issue entering payment
  • Any payment questions
  • eTranscript problems (wrong recipient, password reset, the order can't be accessed)
  • Parchment login issues

Please call parchment support at (833) 261-3752

For questions about transcript content, SF State Gateway, or holds, please email us at records@sfsu.edu, or call us at (415) 338-2350.

The transcript request form can only request hard copy transcripts; if an electronic copy is needed, please order online through Parchment.

  • Official transcripts are not available for first-time students until after completion of their first semester.

Send Options

Modality

Required Items

By Mail

  • A photocopy of a valid government-issued photo ID
  • A check or money order made out to San Francisco State University.

In-Person

  • A valid photo ID (either valid government ID or an SFSU Student ID)
  • A check, money order, or cashSF State's Bursar's Office cannot accept credit or debit cards.
    • Orders made in person can only receive two printed transcripts; if more are needed, they will be mailed.

Through a 3rd Party

  • A written, signed, and dated authorization release from the requesting student
  • A photocopy of a valid government-issued photo ID from BOTH the third party and requesting student
    • Check made out to San Francisco State University.

As a current student, unofficial transcripts are housed in your Student Center.

  • Disable your browser's pop-up blocker or exempt SF State sites from being blocked. To learn how to disable your browser's pop-up security, visit the Wikihow reference link below.
  • If you are a current student and a portion of your record is from before Spring 1985, we may need additional time to prepare your transcript using historical records.
  • If you cannot access the Student Center via Gateway, please use the Alternative Student Center Access link.
  1. Log in to Gateway
    • As of 2021, SF State web services require Two-Factor Authentication; if you do not already have this setup, please review NSP's how-to Guide or ITS's FAQ.
  2. Navigate to your Launchpad
  3. Click the Student Center tile
  4. Open the other academic... drop-down menu
  5. Select Transcript: View Unofficial, click the double arrow button
  6. In Report Type, select SF State Unofficial Transcript, click View Report
Remember: Disable pop-up blockers or exempt SF State sites.

Former Students

Students who have not attended SF State recently (a gap of a year or more) no longer have access to their Student Center or unofficial transcripts, and must order transcripts through Parchment

Parchment starting page email entry screen

2. New users select New Learner Account

Note: In this instance, "New Users" include students who have never ordered from Parchment, as well as those who have only ordered before 08/31/2021.
Parchment's second page for new users to enter their personal data

3. Returning users select Existing User Account

Parchmetn's second page for returning users to enter a password

For transcript help about:

  • An electronic or paper order not received
  • An issue entering recipient information
  • An issue entering payment
  • Any payment questions
  • eTranscript problems (wrong recipient, password reset, the order can't be accessed)
  • Parchment login issues

Please call parchment support at (833) 261-3752

For questions about transcript content, SF State Gateway, or holds, please email us at records@sfsu.edu, or call us at (415) 338-2350.

The Transcript Request Form can only request hard copy transcripts; if an electronic copy is needed, please order online through Parchment

  • Records from before Spring 1985 require more processing time and same-day pick-up is usually unavailable.
  • Please review our Records Before 1985 Tab for additional details.

Send Options

Modality

Required Items

By Mail

  • A photocopy of a valid government-issued photo ID
  • A check or money order made out to San Francisco State University

In-Person

  • A valid government-issued photo ID
  • A check, money order, or cash.  SF State's Bursar's Office cannot accept credit or debit cards
    • Orders made in person can only receive two printed transcripts; if more are needed, they will be mailed.

Through a 3rd Party

  • A written and signed authorization from the requesting student
  • A photocopy of a valid government-issued photo ID from BOTH the third party and requesting student
    • Check made out to San Francisco State University

To ensure system security and the safeguarding of your data and the data of everyone else whose data is in our systems, the CSU has mandated the de-provisioning of accounts for students who have not been enrolled for at least one year.

This means that students who have one or more years of non-attendance (either due to graduating or other reasons) will not be able to access the following account information:

  • SFSU Email
  • Student Center
  • Unofficial Transcripts
Students in this situation (no account access due to being gone 1+ years) who wish to access transcripts will have to order an official transcript. SF State ITS will not be able to password reset any student who has one or more years of non-attendance, as the account itself has been de-provisioned.

If you attended Spring 1985 or earlier, you must use our Transcript Request Form.

If exact dates of attendance are not known, then use best estimate. Also, use SF State's ID Lookup to verify if an online record is available.

Send Options

Modality

Required Items

By Mail

  • A photocopy of a valid government-issued photo ID
  • A check or money order made out to San Francisco State University

In-Person

  • A valid government-issued photo ID
  • A check, money order, or cash. SF State's Bursar's Office cannot accept credit or debit cards
    • Orders made in person can only receive two printed transcripts; if more are needed, they will be mailed.

Through a 3rd Party

  • A written and signed authorization from the requesting student
  • A valid government-issued photo ID from BOTH the third party and requesting student
    • Check made out to San Francisco State University